Lisa M. Andrus, PhD

Owner, Andrus Hospitality, LLC

https://www.linkedin.com/in/lisa-andrus-phd-8592798/

Lisa’s background in the hospitality arena spans vastly and includes nearly all facets of small and mid-sized hospitality. At her core, Lisa is happiest participating in the physical aspect of the industry: serving customers, staff training, planning, set-up, and execution of events. Lisa transitioned into the management side of hospitality in the Pittsburgh, PA region, overseeing multiple venues with a focus on food costs, efficient deployment of staff, and customer service excellence. She led major quality enhancement, marketing, employee recognition, and training efforts at governmental, private, and non-profit firms across Pennsylvania. This experience led her to share her knowledge and background as a professor at Indiana University of Pennsylvania, where she lectured in the fields of labor relations and hospitality management. Lisa’s educational accomplishments include a BA in Hotel, Restaurant & Institutional Management, an MA in Industrial & Labor Relations, and most recently, a PhD in Administration & Leadership. Her combined professional and educational triumphs positioned her uniquely in the development of Andrus Hospitality in her hometown of Williamsport, PA, which originated with the build-out of the Clearstory event space, event planning, and the Williamsport Community Kitchen. The world of academia rang once again when she joined the School of Business & Hospitality at the Pennsylvania College of Technology, where she served as Dean with oversight of programs, faculty, and students in the fields of business, culinary arts, and hospitality. Her passion today is developing today’s students into tomorrow’s customer-centric employees, managers, and owners that the hospitality industry so demands. Her inimitable and expert standing in the hospitality industry is unmatched and establishes her as the ideal person to lead Andrus Hospitality and her team of niche consultants in your next endeavor.

Additional collaborators

Ms. Kimberly Keane, MAOTD

https://www.linkedin.com/in/kimberly-keane-504446320/

Kim possesses a solid background in Human Resources and Business Management. Her knowledge is backed by over a decade in the hospitality industry as a dedicated consultant and general manager. She also has a background working in non-profit agencies and large corporations. She holds various degrees, including Hospitality Management, a Bachelor of Science in Business Administration, and a Master of Arts in Organizational Training and Performance Management. She is a dedicated transformational leader, improving employee relations and engagement while enriching workplace culture to drive organizational success.

Nicole (Buse) Clevenger, EdD

https://www.linkedin.com/in/nicole-buse/

Experienced Hospitality Management Trainer with a demonstrated history of working in the higher education industry. Skilled in Human Resources Management, Catering, Food & Beverage, Sales, Cooking, and Hospitality Industry.